One AI for every touchpoint: Flowtech turns customer voices
into powerful insights that drive smarter actions and lasting growth.
Flowtech captures every signal: calls, emails, chats, surveys, reviews, social and internal data, bringing all voices into one stream of truth.
One brain for all your data. Flowtech reveals who your customers are and what drives them, with real-time emotional analytics powered by science-backed AI.
Insights turn into action. Flowtech automates the hard stuff and suggests next-best actions, delivering personalized experiences at scale through dashboards, APIs, and our AI Agent.
Monitor every customer communication and instantly detect opportunities and risks. Get clear, customizable reports and alerts that help you and your leadership act faster, stay proactive, and lead with confidence.
Support your contact center agents during calls and chats with next-best actions, satisfaction predictions, and automated after-call work. The result is shorter calls, higher upsell potential, and happier customers, while reducing agent effort.
Handle incoming customer requests across email, tickets, and chat, and generate precise, consistent responses instantly. Reduce handling time, improve response quality, and empower junior agents with expert-level guidance.
“Flowtech gave us a single view of our customers across chat, email, and all other customer touchpoints.
It changed the way we understand client needs.”
“The emotional insights are a game changer.
Flowtech shows us not just what customers say, but how they really feel.”
“Data privacy is a key concern for us. Flowtech’s on-premises capability is the best way to let us innovate in complete security.”
“Flowtech doesn’t just automate, it empowers our junior agents with AI guidance, raising the quality of every interaction.”
“Our agents cut handling time by almost a third.
Customers get faster responses, and my team finally has breathing room.”
Flowtech unifies every customer signal, calls, chats, emails, surveys, reviews, social and more, into a single, clear platform. No more scattered data, no more blind spots. Just instant, deep understanding of what your customers think and feel, ready to drive smarter decisions.
Flowtech’s unique AI takes care of repetitive tasks with zero setup effort, cutting time, reducing costs, and simplifying complexity. Instant to configure, effortless to use, and built to give your teams peace of mind.
Flowtech goes further than sentiment analysis. Its patented, mind-inspired AI decodes both logic and emotion, using a recognized scientific model to truly understand human behavior. A unique dual-hemisphere approach that sees customers as people, not just data.
Instant configuration, no complex integrations required.
Deploy flexibly, wherever your business needs it most.
Built with advanced privacy and security at its core.
Adaptable to your processes, goals, and unique business needs.
“Firms that are customer-obsessed grow revenue, profit, and customer loyalty faster than their competitors.”